FAQ's

Below FAQ are some common concerns of our clients before purchasing the theme.
If you have other questions, please just send it to jane@ilamflorist.co.nz.

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ILAM BASED DETAILS

Delivery
Ilam Florist offers same day delivery for orders placed before 2pm on weekdays and 11am on Saturdays. They deliver throughout Christchurch City, Canterbury and even further afield. Delivery costs $17 for Christchurch City and $25 for the rest of New Zealand.
Products Ilam Florist offers a wide variety of flowers, including bouquets, flowers in water, roses, plants, sympathy flowers, wedding flowers, and gift baskets. Payment Ilam Florist accepts credit card, debit card, manual bank deposit, internet bank deposit, phone banking, and post cash payment. Shop Hours Ilam Florist is open Monday to Friday from 8am to 6pm, and Saturday from 9am to 2pm. They are closed on Sundays(with exception of Mothers Day)
Same day needs to be clarified to week before 2pm and 11am sat for delivery in CHCH Contact You can contact Ilam Florist by phone at (03) 358 5396 or by email at jane@ilamflorist.co.nz.

General Questions

*A: Yes, we offer flower delivery to Christchurch and all New Zealand
*A: Our delivery fees vary depending on the distance and the size of the arrangement. You can find the exact delivery fee during checkout.
*A: Our shop hours are Sat to Sun : 9 am - 6 pm
*A: We offer same-day delivery for orders placed before 2pm

Product Questions

*A: Yes, we offer custom flower arrangements. Please contact us to discuss your specific requirements.
*A: We offer a wide variety of flowers, including roses, lilies, tulips, daisies, and more.
*A: Yes, we offer seasonal flowers. Please check our website or contact us for the current selection.
*A: Yes, we offer a selection of plants and greenery to complement your floral arrangements.

Order and Payment Questions

*A: You can place an order online, by phone, or in person at our shop.
*A: We accept [mention accepted payment methods, e.g., credit cards, debit cards, cash].
*A: You can cancel or modify your order up to [mention cutoff time] before delivery. Please contact us as soon as possible.

Other Questions

*A: Yes, we offer corporate and event flowers. Please contact us for a quote.
*A: [Mention if you have a loyalty program and its details].
Unable to find satisfactory answers ? Contact Support